New York State Department of Labor

• Apply for Unemployment Insurance benefits (file a claim -- your claim is processed faster when you file online) and access other online services;
  • Monday through Thursday 7:30 a.m. to 7:30 p.m.;
  • Friday from 7:30 a.m. to 5:00 p.m.; and
  • Weekends from 12:01 a.m. Saturday through 7:00 p.m. Sunday.
• Set up or remove direct deposit to your bank account as a way to receive benefits (direct deposit cannot be set up when filing over the phone);
• Check the status of your benefit payments;
• View and/or print out a 1099 tax form;
• Ask questions about your claim via secure messaging; and
• Claim weekly benefits (certify for benefits) from:
  • Sunday from 12:01 a.m. to midnight;
  • Monday through Friday from 7:30 a.m. to midnight; and
  • Saturday from 12:01 a.m. to midnight.
• Search for jobs through our JobZone website 24/7, and:
  • Develop a resume that gets the job;
  • Keep your work search records in one secure place;
  • Explore training opportunities;
  • Manage your JobZone profile and more!

Please enter your NY.gov Username and Password in the box on the left and choose the "Sign In" button.

If you already have an online account with the Department of Labor, such as for Unemployment Insurance, then you also have a JobZone account. To access your JobZone account, sign in using your NY.gov ID username and password. This will bring you to the "My Online Services" page. In the JobZone box, choose the JobZone Button.

Need help? Check out these short, illustrated step-by-step instructions:

• Password resets or unlock your account.
• You have a previous or current Unemployment Insurance claim, and you already created a NY.gov ID, but not with the Department of Labor.
• You have created a NY.gov account at another NYS agency, such as DMV, and you have no previous or current Unemployment Insurance claim.
• You have created a NY.gov ID, but not with the Department of Labor, and you received a message telling you your e-mail address is already in use.

Choose the "Create NY.gov Account" button at the left and follow the directions. Important: If you completed an application for Unemployment Insurance on the phone with the Telephone Claims Center, please wait at least one business day before creating your NY.gov ID.

To create a new NY.gov account, you will be asked for some personal information, including:

• An email address you use regularly and one that you do not share with anyone else. For example, you cannot use your husband's or wife's email address; you must have your own. This is very important, because the system allows only one NY.gov account linked to a particular email address.
• First name and last name: please be aware that you will not be able to change the name you enter, so please enter your correct, legal name.

Need help? Check out these short, illustrated step-by-step instructions:

• You do not have an NY.gov ID, and you have no previous or current Unemployment Insurance claim.
• You have a completed initial Unemployment Insurance claim on file, and you do not have an NY.gov ID.

• Check our NY.gov ID Frequently Asked Questions.
• If you still are having problems with your NY.gov ID, please call 800-833-3000 Monday through Friday, 8:30 a.m. to 4:30 p.m. Please do not call the Telephone Claims Center with NY.gov ID issues; they cannot resolve them.
• Questions about how to file a claim? Go to How to file a claim for UI Benefits and/or Before You Apply For Unemployment: Frequently Asked Questions.
• For detailed information about Unemployment Insurance, go to our Frequently Asked Questions and/or our claimant handbook.

• Do not give anyone, including family members, your NY.gov username or password. You may face civil or criminal penalties if you do.
• If you are filing for Unemployment Insurance and you cannot use our system without the help of another person, you must be present each time that person enters our system for you. If you are not present, you may be subject to penalties, including loss of benefits. Also, you must enter your username and password. Please remember that you are responsible for your helper's actions.