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New York State Department of Labor

Department of Labor
  • Online Services For Individuals

Online Services For Individuals

  • Please see the Lost Wages Assistance (LWA) FAQs for answers to your common questions about the program. New York State has now been approved for two rounds of the $300 LWA program. Please refer to the FAQs for more information.
  • Learn how to clear your browser cache if you experience issues logging in with your NY.gov username and password. You can also certify for weekly benefits with our automated phone system by calling 833-324-0366 (for PUA) or 888-581-5812 (for UI).

NY.gov ID

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Use your NY.gov ID to sign in to your online account with the Department of Labor or create a new account in the NY.gov ID box to the left. If you are a business user, go to Employer Online Services sign in IMPORTANT: Please do NOT use the "BACK" button on your browser when using Online Services.

Choose the "Create NY.gov Account" button at the left and follow the directions. Important: If you completed an application for Unemployment Insurance on the phone with the Telephone Claims Center, please wait at least one business day before creating your NY.gov ID.

To create a new NY.gov account, you will be asked for some personal information, including:

  • An email address you use regularly and one that you do not share with anyone else. For example, you cannot use your husband's or wife's email address; you must have your own. This is very important, because the system allows only one NY.gov account linked to a particular email address.
  • First name and last name: please be aware that you will not be able to change the name you enter, so please enter your correct, legal name.

Need help? Check out these short, illustrated step-by-step instructions: