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New York State Department of Labor

Department of Labor
  • Online Services For Individuals

Online Services For Individuals

  • Please see the CARES Act web page for information about how the CARES Act may affect UI benefits.

    If you are filing a new unemployment insurance claim, the day you should apply is based on the first letter of your last name.
    A - F file on Monday | G - N file on Tuesday | O - Z file on Wednesday
    Missed your day? File on Thurs-Fri-Sat
    Any claim you file will be backdated to the date you became unemployed. If you are eligible, you will be paid for all benefits due.

NY.gov ID

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Use your NY.gov ID to sign in to your online account with the Department of Labor or create a new account in the NY.gov ID box to the left. If you are a business user, go to Employer Online Services sign in IMPORTANT: Please do NOT use the "BACK" button on your browser when using Online Services.

Choose the "Create NY.gov Account" button at the left and follow the directions. Important: If you completed an application for Unemployment Insurance on the phone with the Telephone Claims Center, please wait at least one business day before creating your NY.gov ID.

To create a new NY.gov account, you will be asked for some personal information, including:

  • An email address you use regularly and one that you do not share with anyone else. For example, you cannot use your husband's or wife's email address; you must have your own. This is very important, because the system allows only one NY.gov account linked to a particular email address.
  • First name and last name: please be aware that you will not be able to change the name you enter, so please enter your correct, legal name.

Need help? Check out these short, illustrated step-by-step instructions: